Responsible Gaming
Gaming Should Be Fun, Not a Financial Strategy
At Fair Go Casino, we believe gambling should be enjoyed as entertainment only. It should never be viewed as a way to make money, pay bills, or solve financial problems. The odds are always in favour of the casino, and losses are a real possibility every time you play.
Please gamble responsibly and within your means. Only spend what you can afford to lose.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over in Australia. If you are under the legal gambling age in your state or territory, you must not use our services.
We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone you know?
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling activity: Keeping your gambling secret from family or friends
- Increasing stakes: Needing to bet larger amounts to get the same excitement
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Financial problems: Borrowing money or getting into debt because of gambling
- Loss of control: Being unable to stop or cut down on gambling
- Mood changes: Feeling anxious, irritable, or depressed when not gambling
- Relationship strain: Arguments with loved ones about your gambling habits
- Escape behaviour: Gambling to cope with stress, anxiety, or other problems
If you recognise these signs, please reach out for support immediately.
Self-Help Tools & Player Protection
Fair Go Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a given timeframe
- Reality Checks: Receive reminders during your gaming session about how long you've been playing and how much you've spent
- Time-Out: Take a break from gaming for a set period (24 hours to 6 weeks)
- Self-Exclusion: Permanently or temporarily close your account if you feel your gambling is becoming problematic
To activate any of these tools, please contact our customer support team or visit your account settings.
Support Organisations & Resources
If you're struggling with problem gambling, help is available. These organisations offer free, confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and support for Australian residents
- National Gambling Helpline: 1800 858 858 — Free phone counselling available 24/7
International Resources
- GamCare (UK): www.gamcare.org.uk — Support for problem gamblers in the UK
- GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany): www.bzga.de
If You Need Help
Problem gambling is a serious issue, but recovery is possible. If you or someone you care about is struggling with gambling, please don't hesitate to seek help.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au today.
You can also speak with a trained counsellor at any time, at no cost.
Our Commitment
Fair Go Casino is committed to promoting responsible gambling. We support players in making informed choices and provide resources to help prevent and address problem gambling. Your wellbeing is important to us.